Contact Us
We’re Here to Help
Have questions about our services or want to learn more about how we can support you?
Reach out to us:
Office opening hours
Monday to Friday, 8:00 AM to 4:30 PM
Alternatively, fill out the contact form below, and a member of our team will get back to you shortly.
Let’s work together to create a better future for you and your loved ones.
Enquiry Form
Making a Complaint
We welcome feedback and take all complaints seriously. Our goal is to resolve concerns quickly, fairly, and confidentially, while ensuring you feel safe and supported throughout the process. You will not be disadvantaged for making a complaint.
How to Make a Complaint
You can complain in any way that suits you:
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Online: Please complete the online Complaints & Feedback Form below.
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Email: info@tardiss.org.au
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Phone: (07) 4775 1397 (Townsville) (07) 4419 3619 (Charters Towers)
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In person: Speak with any staff member at our offices in Charters Towers and Townsville.
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Post: PO Box 1260, Aitkenvale QLD 4814
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Support: We can arrange an advocate, interpreter, or support person to help you complain.
Complaints & Feedback Form
6/264 Woolcock Street (Service Road)
Currajong QLD 4812
3AB/9 Goldtower Street
Charters Towers Qld 4820
Become a participant:
Register TodayTardiss acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve the lives of people living with disabilities.
